Privacy Policy
The confidentiality of your sensitive personal information is important to us. This privacy policy tells you how Moonbow Advisors Private Limited and its subsidiaries, affiliates, etc (“Moonbow”) uses personal information collected by it. Please read this privacy policy before using Moonbow’s website or submitting any sensitive personal information or data. By using our website or upon signing Moonbow’s Client Questionnaire, you are accepting this privacy policy. The privacy policy may be revised from time to time and the updated policy will be posted on our website. You are advised to review the privacy policy whenever you visit this website so that you understand how any personal information you provide may be used.
Collection of Information
Moonbow, its officers, employees and agents collect information (which can include sensitive personal information) to assist us in our relationship with you. If you are unable to provide the information we need we may not be able to provide you with the service you have requested. We may also be required by law to collect information.
The types of information collected can include:
Personal identity information such as postal address, email address, etc
Information which relates to your financial affairs, business, employment, income or assets
Information which arises or is required in connection with the transactions you do with Moonbow or through Moonbow
Information which helps Moonbow process applications made by you for particular products and services
Information relevant for product marketing
Information from Brokerage Agreements, Managed Account Agreements and other Subscription and Account Opening Documents;
Information in the course of establishing a customer relationship including, but not limited to, applications, forms, and questionnaires;
Information about your transactions with Moonbow or others.
Distribution of Information
While we will not generally disclose your personal information, we may do so if we are
Required to do so by law, any Government authority, any court order, decree or award,
Trying to protect against or prevent actual or potential fraud or unauthorised transactions,
Investigating fraud which has already taken place, or Required to do so to market intermediaries, agents, product developers in relation to investments made by you.
Confidentiality and Security
Moonbow employees understand the requirement to respect the confidentiality of customers’ nonpublic personal information and Moonbow periodically trains and educates employees in the handling and safeguarding of personal information in accordance with applicable laws, rules, and regulations. Additionally, Moonbow maintains physical, procedural and electronic safeguards in an effort to ensure the security and confidentiality of customer records and to protect the information from access by unauthorised parties. Employees who violate these policies are subject to disciplinary action, up to and including termination.
Commitment to Information Security
Your personal information is kept secure. We comply with the relevant security principles set out in the applicable privacy laws of India. We are not bound by privacy laws of any jurisdiction other than India. Only employees of Moonbow, its authorised agents and advisors (who have agreed to maintain confidentiality in relation to the information) and market intermediaries and product developers with respect to investments made by you will have access to this information.
Delivery of Privacy Policy
Moonbow will provide clients an initial privacy policy notice at the time the relationship is established. Periodically, Moonbow may revise the privacy policy and will publish the revised policy on its website.
Contact Information
In case of any complaints / grievances / disputes, please contact our
Compliance Officer
Mr. Parasurama Praveen
Email: info@moonbowinvest.com
Postal address: Office No. 206, Bramha Garden Building, Bund Garden Rd, Pune, Maharashtra 411001
Contact No.: +91 9677333730